| Complaint: | Complaint 18-58 |
|---|---|
| Respondent: | Donald Rollins |
| Premises: | AZPetVet White Tanks Animal Hospital |
The complainant says she dropped her cat off for a nail trim and Rollins examined her cat. She says Rollins said the front paw had an ingrown nail, that the cat's teeth were sound overall with severe dental disease in back, and commented favorably on the cat's behavior. When the complainant got the cat back from the trim she was informed the cat might be somewhat bloody from biting one of the techs; at home the cat is said to have been unable to walk, there was significant blood, the jaw appeared misaligned, and the cat was also said to be hitting herself in the face. A follow-up exam told her that one of the teeth had been dislodged and would need to be pulled; the complainant also says she was given contradictory information on when the injury occurred.
Rollins says that he actually told the complainant that the cat's teeth were in quite bad shape and a big dental was in order. He also states that the cat became hostile and that all measures were taken to keep the cat safe. He concludes by stating that the cat went home in good condition and that the standards of care were met.
The Investigative Committee said the "cat's tooth was already on its way out" and could have happened for a variety of reasons, ranging from being muzzled to biting. They also said a provided video showed no wrongdoing on Rollins' part.
| Source: | April 4, 2018 PM Investigative Committee Meeting |
|---|---|
| People: | |
| Donald Rollins | Respondent |
| Roll Call: | |
| Adam Almaraz | Aye |
| Amrit Rai | Aye |
| Christine Butkiewicz | Aye |
| Donald Noah | Aye |
| Tamara Murphy | Aye |
| Result: | Passed |
| Source: | May 5, 2018 Board Meeting |
|---|---|
| Proposed By: | Sarah Heinrich |
| Seconded By: | Darren Wright |
| Roll Call: | |
| Christina Bertch-Mumaw | Aye |
| Darren Wright | Aye |
| J Greg Byrne | Aye |
| Jessica Creager | Aye |
| Jim Loughead | Aye |
| Julie Young | Aye |
| Nikki Frost | Aye |
| Robyn Jaynes | Aye |
| Sarah Heinrich | Aye |
| Result: | Passed |
The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also been able to reach out to individuals with knowledge of specific complaints, and where possible that information will be included here.